Customer Testimonials
| "Ed, I want to take this time to Thank You for your companies ability to fulfill our needs for vacuum pumps. Your turn around time and spare pumps have helped us tremendously in keeping our operation shut downs to a minimum. I look forward to continue our relationship in the parts and service of our equipment. Thanks Again" | |
| Juan Mora
Maintenance Manager Matheson Tri-gas |
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| "Greetings Ralph: We recieved our newly repaired pump this past Tuesday and all looks great. On behalf of my collegues at AFG in Petaluma, I thank you, Mr. Seegal, and your staff for your assistance, advice, and quick work. We have used some of your competitors in the past for similar work and had come to expect over-priced inefficiency as the norm in the pump servicing field. Thus, your work and helpfulness is very much appreciated." | |
| Alan Imberg
Development Technician AFG Development |
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| "Tegal would like to extend our appreciation for your continued excellent performance and service. As you know, repairs of vacuum pumps for our chase area are a high priority for us. Your ability to repair equipment in a timely manner is instrumental in our efforts to remain competitive in our industry. With repairs in excess of $300,000, our continued relationship is valued and appreciated. Thank you for your support." | |
| Christian Rodgers
Tegal Corporation |
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| "In the Semiconductor Industry, the relationship between the suppliers and end user could not be any more critical than the service organization selected to maintain their vacuum pumps. Here at Advanced Power Technology we choose Ralph Brogan and his staff at Pumps International as our Pump Service Provider. I cannot fully put into words the level of SERVICE and QUALITY the people at Pumps International have provided for us. This includes but is not limited to; Outstanding Pump Performance, Quick Response on Service and Technical Inquiries, Free Training and System Facilitation Audits, Fair and Competitive Pricing, and Most importantly Ralph and his staff communicate to us honestly on our requirements, telling us what WE NEED not what they want to sell. If the level of service provided by Pumps International were matched by all our vendors, our job would be almost too easy. Ralph's Colorful but Compassionate personality turns every phone call into an en- lightening enjoyable experience." | |
| Stephen P Nuttall
Equipment Engineering Services Manager Advanced Power Technology |
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| "I really want to "THANK YOU" for all your excellent customer support! Also your employees who deliver and pick up are very polite and customer service orientated. They represent your company very well! It is a pleasure doing business with a company with such high customer service standards as Pumps International." | |
| Laura Medina
Headway Technologies |
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| "Just a quick note of thanks to you and your team for the great support we've received over the last year. Rebuilt pump performance has been excellent and delivery timely and efficient. Your team's helpful nature takes one headache out of the industry's traditional pain area-mechanical pump rebuilds. Thanks again for the support and we look forward to another great year." | |
| Jeff Brown Sr.Director,
Equipment Engineering Headway Technologies |
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"Just wanted to take a minute and say hello and to thank you for the many years of excellent customer satisfaction you have provided Tegal Corporation in our working relationship with Pumps International. For almost seven years now, Tegal has utilized Pumps International exclusively for all our vacuum pump service/rebuild needs, recycled Fomlin oil, and oil filtration units (Clearifier), and have been completely satisfied with your service. Whether it's asking you to hold some pumps because we don't need them quite yet or turning the pumps quickly because we needed them yesterday, you and your crew have jumped through hoops in order to take care of our needs." "Your Clearifier is one of the best products I've seen on the market. We have around 20 units and in the four to six years we have owned them, we have had only two failures (motors) running 24x7 so all we do is change the filters when required. What a great, reliable product! All in all, I would rate your company and your dedication to customer satisfaction an "A+" and I look forward to the next seven years and beyond, of our continued business relationship between Pumps International and Tegal Corp. Keep up the good work Ralph." |
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| Douglas R.
Bell Service Engineering Support Manager Tegal Corp. |
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